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Terms and Conditions

Last updated: 29 September 2026

These Terms and Conditions cover the use of our website and the building work we carry out.

By using this website, contacting us, asking for a quotation or accepting one, you agree to these Terms.

If you do not agree with them, please do not use the website or instruct us.

 

1. About us

This website is operated by Nika Construction Ltd.

In these Terms, "we", "us" and "our" mean Nika Construction Ltd. "You" and "your" mean the person or business we are dealing with.

 

2. What we do

We carry out building and groundwork across Surrey and Berkshire, which may include:

  • Groundworks, excavation, foundations and drainage

  • Patios and paving

  • Driveways

  • Brickwork and stonework

  • Roofing

  • Window, door and roof window installation

  • Demolition and site clearance

  • Landscaping

  • General building, extensions and refurbishment

Exactly what we are doing for you will be set out in your written quotation, not on this page. Where the quotation and these Terms disagree, the quotation wins.

 

3. Using this website

You may use this website for your own personal or business purposes. You must not:

  • Use it in any way that breaks the law;

  • Try to get unauthorised access to the site, its systems or its data;

  • Introduce viruses or anything else harmful;

  • Copy, scrape or republish the content without our permission;

  • Use the contact form to send spam, false enquiries or anything abusive;

  • Do anything that affects the security or availability of the site.

We may block access if you do.

 

4. Website content

The content on this website is general information about what we do. It is not professional advice, and it is not a substitute for a site visit.

Where we describe planning rules, building regulations, permitted development limits, notice periods or similar, we give them in good faith and we keep them under review — but rules change, and how they apply depends on your specific property. Nothing on this website should be relied on as advice about your own project. We will tell you what applies to your address as part of quoting.

We may change or remove website content at any time.

 

5. Quotations

Everything we quote is in writing and itemised. A verbal figure given on site is an indication, not a quotation.

Unless the quotation says otherwise, it is open for 30 days from its date.

A quotation is based on what we could see and what you told us at the time. Where something cannot be established without opening up, digging or testing, we will say so in the quotation and explain how it would be priced if it turns out differently.

We may decline work, and we do not have to give a reason.

 

6. How a contract is formed

A contract between us comes into existence when you accept a written quotation — by email, in writing, by signing it, or by paying a deposit against it — and we confirm we are proceeding.

Until then there is no contract, however much has been discussed.

 

7. Prices and payment

Our prices are as set out in your quotation.

We are not currently registered for VAT, so no VAT is charged on our invoices. If that changes we will tell you before it affects any quotation you have accepted.

Unless your quotation says otherwise:

  • Prices are in pounds sterling;

  • A deposit may be payable before we start, and will be stated in the quotation;

  • Staged payments on larger jobs will be set out in the quotation, tied to stages of the work;

  • The balance is due within 14 days of the invoice date;

  • Costs you approve separately — skip hire, plant, specialist subcontractors, engineer's fees, local authority or water authority charges, permits — are payable in addition unless the quotation says they are included.

If an invoice is not paid on time we may pause work, and we may claim interest and reasonable recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 where you are contracting as a business.

 

8. What we need from you

So we can do the work, you agree to:

  • Give us accurate information about the property, the work, and anything you already know about the building;

  • Tell us about anything hidden that you know of — old drain runs, buried services, previous repairs, asbestos, structural issues;

  • Give us access to the property on the agreed dates, and somewhere to park, load and unload where possible;

  • Provide access to water and electricity on site where we need it;

  • Confirm you own the property, or have the owner's authority to instruct the work;

  • Obtain permission from anyone else whose agreement is needed — a landlord, a freeholder, a managing agent, a neighbour, a joint owner;

  • Make decisions and approvals within a reasonable time when we ask for them;

  • Keep children and pets away from the working area.

We are not responsible for delays or extra cost caused by information, access, decisions or permissions that do not arrive when we need them.

 

9. What we find when we open up

Building work involves ground and structures that cannot be fully seen until work starts. That is a fact of the trade, not a caveat we are hiding behind.

Where we find something that could not reasonably have been known when we quoted — made ground, a spring, an unrecorded drain or service, asbestos, rot, inadequate existing foundations, structural movement, or anything else materially different from what the quotation assumed — we will:

1. Stop that part of the work;
2. Tell you what we have found, with photographs;
3. Explain the options and what each would cost;
4. Wait for your decision in writing before continuing.

We will not carry out extra work and invoice you for it afterwards without your agreement.

 

10. Variations

If you want to change the work, tell us. We will confirm in writing what the change does to the price and to the programme before we carry it out.

Changes agreed only verbally on site are a common source of disputes, so we will always follow them up in writing.

 

11. Permissions, notices and other people

Some work needs permission or notice from someone other than us. Depending on the job that can include planning permission, prior approval, listed building consent, building control, a Party Wall notice, a Section 80 demolition notice, a dropped kerb application, or the water authority's consent.

Unless your quotation expressly says we are handling it:

  • Obtaining permissions and consents is your responsibility;

  • Fees charged by a council, water authority or other body are payable by you;

  • Where we do submit something on your behalf, we are submitting it — we are not the body that decides it.

We are not responsible for a third party's decision, its timescale, or a refusal. Where a permission is refused or delayed, we will work with you to find a way forward, but we cannot be liable for the consequences.

 

12. Programme and timescales

Dates we give are our honest estimate based on the job as quoted. They are not guarantees unless your quotation says a date is guaranteed.

Programmes can move for reasons including weather, what is found on opening up, variations you ask for, waiting on an inspection, a supplier, a specialist subcontractor, or access to the property.

We will tell you as soon as we know something has moved, and why.

 

13. Materials

Natural materials vary. Brick, stone, slate, timber and paving differ from batch to batch and from sample to sample, and reclaimed materials vary more. A sample shows the range, not an exact match.

Where we are matching existing materials we will get as close as the market allows and will show you what we propose before ordering. New work next to weathered work will not look identical at first, and normally closes up over time.

Materials remain ours until they are paid for.

 

14. Our work

We will carry out the work with reasonable care and skill, using materials of satisfactory quality, in line with the Consumer Rights Act 2015 where you are a consumer.

Where work is notifiable, it will be inspected and signed off by building control, not by us. Where a design is required, it will come from a qualified engineer. We build to those designs and approvals; we do not issue them.

What we do not undertake:

  • That existing structures, drains or services we have not been engaged to replace will not fail;

  • That a problem caused by something outside our work — ground movement, a neighbour's building, a shared drain, a previous repair, a defect elsewhere in the property — will not recur;

  • That we can identify everything wrong with a building without opening it up;

  • That mortar, paving, timber or planting will not weather and change appearance over time;

  • That a third party will grant a permission, or grant it within a particular time.

If something we have done is not right, tell us and we will come back and look at it. That is what we would rather do than argue.

 

15. Insurance

We hold public liability insurance. We will provide the certificate on request before work starts.

Our insurance covers damage we cause. It does not cover pre-existing defects, or damage arising from a condition of the property that we did not create.

 

16. Your right to cancel — consumers

This section applies if you are a consumer, meaning you are having work done on your own home rather than for a business.

Where we agree a contract with you somewhere other than at business premises — for example at your home after a site visit, or by email or telephone — you have a legal right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of the contract being made, without giving a reason.

To cancel, tell us in writing within that period, by email to info@nikaconstruction.co.uk or by post to the address above. A clear statement is enough.

If you want us to start within the 14 days. We often can, but you have to ask us to, expressly and in writing. If you then cancel during the cancellation period, you remain liable to pay for the work done and materials supplied up to the point you cancelled, in proportion to the whole contract.

If you do not ask us to start early, we will not begin until the 14 days have passed.

We will give you this cancellation information separately and in writing when we agree the contract, along with a cancellation form you can use. That is a legal requirement and we take it seriously — if we fail to do it, your cancellation period extends and you may not have to pay for work already done.

Nothing in these Terms affects your statutory rights.

 

17. Cancelling or ending work at other times

If you cancel after the cancellation period, or after work has started, you remain liable for:

  • Work carried out up to that point;

  • Materials ordered or delivered specifically for your job;

  • Plant, skips or subcontractors already booked and not cancellable without charge;

  • Any deposit, to the extent it covers the above.

We may stop work and end the contract if you do not pay an invoice when due, if you do not give us the access or the decisions we need, if you ask us to do something unsafe or unlawful, or if anyone on our team is treated abusively. If we do, you pay for what has been done to that point.

We will always tell you before we take that step and give you a chance to put it right.

 

18. Photographs of completed work

We photograph our work as a record and for our portfolio. We may use photographs of completed work on our website and social media, but we will not identify your address or you personally without asking you first. If you would rather we did not photograph the job at all for portfolio use, just say so.

Photographs kept as a record of the work are covered by our Privacy Policy.

 

19. Complaints

If something is wrong, contact us first. Email info@nikaconstruction.co.uk or call 0800 001 6302 and tell us what the problem is.

We will acknowledge a written complaint within 5 working days and give you a substantive response within 28 days. If we need longer we will tell you why and when to expect an answer.

If you are a consumer and we cannot resolve it between us, you may be able to take the matter to an alternative dispute resolution provider, or to the courts. Your statutory rights are unaffected.

 

20. Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by the Consumer Rights Act 2015 where you are a consumer, or for anything else that cannot lawfully be limited.

Subject to that:

  • We are not liable for loss of profit, loss of business, loss of contracts or loss of opportunity;

  • We are not liable for defects, damage or loss caused by the pre-existing condition of the property, or by work carried out by others;

  • We are not liable for a decision, delay, refusal or charge by a council, water authority, insurer, freeholder or other third party;

  • We are not liable for loss caused by inaccurate or incomplete information given to us;

  • We are not liable for indirect or consequential loss.

Except where you are a consumer and the law provides otherwise, our total liability for any claim connected with the work is limited to the total amount you have paid us for the work that the claim relates to.

 

21. Events outside our control

We are not liable for delay or failure caused by something outside our reasonable control. That includes severe weather, flooding, ground conditions that make work unsafe, supply shortages, utility failures, accident or illness, industrial action, restricted access, government action, and delays caused by a council, water authority or other third party.

Where that happens we will tell you, and we will agree a revised programme with you.

 

22. Intellectual property

The text, images, layout and branding on this website belong to us or to our licensors. You may look at the site and print pages for your own use, but you may not copy, republish or exploit any part of it commercially without our written permission.

Drawings, specifications and reports we have prepared and you have paid for may be used by you for the project they were prepared for. We keep ownership of our own standard details, methods and templates.

 

23. Data protection

We handle personal information in line with UK data protection law. Our Privacy Policy explains what we collect, why, who we share it with and how long we keep it: www.nikaconstruction.co.uk/privacy-policy

 

24. Other websites

This website may link to others. We do not control them and are not responsible for their content or their security. You visit them at your own risk.

 

25. Changes to these Terms

We may update these Terms. The current version will always be on this page with the date it was last updated.

The Terms that apply to your job are the ones in force when your quotation was accepted. We will not change the terms of an agreed contract without your agreement.

 

26. General

If any part of these Terms turns out to be unenforceable, the rest still applies.

If we do not insist on something straight away, that does not mean we have given up the right to insist on it later.

You may not transfer your contract with us to someone else without our written agreement.

 

27. Governing law

These Terms, and any dispute arising from them or from our work, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.

 

28. Contact us

Nika Construction Ltd
Registered in England and Wales, company number 14756034
Registered office: 60 Hazel Avenue, Farnborough, GU14 0DW
Email: info@nikaconstruction.co.uk
Telephone: 0800 001 6302
Website: www.nikaconstruction.co.uk

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